Author Archives | Neil Mukerji (Operations Director)

Neil Mukerji (Operations Director) - who has written 111 posts on The Sign-Up.to Blog.

I began working with Matt McNeill in 2002 as technical leader on a variety of traditional internet applications. We soon decided that the world needed a good permission marketing solution and within a couple of years Sign-Up.to was registered; yours truly personally crafted the first version of the application you use today.

I've grown the development and customer support teams as organically as possible, largely from my own network of contacts. Within this great team we've now got a raft of talent, allowing me the time to oversee all internal operations for not only Sign-Up.to, but also eTickets.to and our exciting new applications.

I am very much involved with the application direction and feature development that maintain our dynamic, user-friendly and secure applications. I also oversee all systems administration and support process, and am increasingly involved in managing our public corporate presence across a range of new media.

Outside of work I like a spot of car maintenance on my ageing BMW M5, and I'll admit I'm more than a little addicted to my PS3. I'm also a keen winter hiker, summer cyclist and all year track user. Combined with our Total Support pledge, this means I've assisted customers from Cornwall, Scotland, India and der Nürburgring!



Permission vs. Spam

Tuesday, June 8, 2010 ~ Neil Mukerji (111)

Comments Off

There’s one thing that separates great email marketing from spam. Permission. It’s the vital ingredient to any email marketing program and the principles of permission marketing are at the core of our business. Did you know that we have an automated spam feedback loop with major ISPs such as Hotmail and AOL, and that we [...]

Permalink

Some maintenance – evening of Monday 7th June

Friday, June 4, 2010 ~ Neil Mukerji (111)

Comments Off

** Update :  maintenance was completed successfully, all services are running normally as of 22:36 ** We’ll be performing scheduled maintenance and upgrades this Monday evening (the 7th June), and this means that for a time, Sign-Up.to accounts will be unavailable.

Permalink

AOL’s spring cleaning means more efficient email marketing for you

Thursday, May 27, 2010 ~ Neil Mukerji (111)

Comments Off

What has happened? AOL have this week closed down a large number of disused email accounts. As is common with any free and popular service, over the course of time a significant proportion of accounts opened fall into disuse; as people’s ISP or other preferences change, they may start using another mail provider and stop [...]

Permalink

A spot of maintenance – evening of Sunday 21st March

Friday, March 19, 2010 ~ Neil Mukerji (111)

Comments Off

We’ll be performing scheduled maintenance and upgrades this Sunday evening (the 21st March), and this means that for a time, Sign-Up.to accounts will be unavailable. The maintenance window will be from 6pm until midnight on Sunday 21st March.

Permalink

Hotmail – delivery problems today

Thursday, March 18, 2010 ~ Neil Mukerji (111)

4 Comments

A bit of a heads up! We noticed late morning that we were queuing emails into hotmail.com and associated domains (e.g. hotmail.co.uk, live.com etc.). Further investigation revealed that the Hotmail servers are refusing inbound mail connections for everyone – more and more reports are cropping up on the internet. Rest assured we’re monitoring the situation [...]

Permalink

IE6: 2001-2010?

Tuesday, February 2, 2010 ~ Neil Mukerji (111)

1 Comment

Those who design and engineer web pages (and emails) have long been aware that Microsoft’s Internet Explorer 6 (IE6) has been something of a thorn in their side. Even basic layouts sometimes require a custom IE6 style sheet, and the kind of modern web features that the likes of Facebook now employ to bring responsive [...]

Permalink

Social Media makes the Christmas number one

Monday, December 21, 2009 ~ Neil Mukerji (111)

Comments Off

It has been an extremely interesting week for not only the British music industry, but also for the internet and social media. The battle for the UK Christmas number one single has been fought on many topics. I won’t hide my point of view here: I thought the X-Factor’s offering was painful at best, and [...]

Permalink

Our phone lines will close at 5pm this evening

Friday, November 13, 2009 ~ Neil Mukerji (111)

Comments Off

We’re very sorry to say we will be closing our telephone lines an hour early at 5pm this evening for a spot of staff training and team building. This final hour of our working week is traditionally quite quiet so hopefully this shouldn’t affect many people, but please try and get any requests in as [...]

Permalink

A spot of downtime – evening of Sunday 4th October

Friday, October 2, 2009 ~ Neil Mukerji (111)

Comments Off

I’m afraid to say we’re going to be massaging our servers this Sunday (4th October) evening, and this means that for a time, Sign-Up.to and associated systems will be unavailable. The maintenance window will be from 6pm until midnight.

Permalink

New campaign analytics reports available now!

Wednesday, September 23, 2009 ~ Neil Mukerji (111)

Comments Off

We’re really pleased to announce the release of our great new Analyse section today. You may have noticed that we’ve replaced the ‘Track’ section with ‘Analyse’, and this is because you can now do so much more in there.

Permalink
Login contact 0845 644 4184 Say Hello!